Renewing pass holders or new pass holders who did not choose to add on the remainder of the 2021 winter season will be able to pick up their pass cards at our annual Ski Swap in the Fall of 2021 (see website closer to event date for details). If pass cards are not picked up during the Fall Ski Swap, they will be mailed out to the address included in the main guest's record.
New season pass holders who purchased the add-on for their 2021/22 winter season pass in order to allow them to ski/ride free for the remainder of the 2021 winter must follow the below instructions to obtain their pass card for use during the spring of 2021.
In order to expedite the card pick up process, please upload a photo in your guest record on welchvillage.com (see photo upload instructions below). You are able to pick up your season pass card on the first day that you ski/ride this spring, however, WE STRONGLY ENCOURAGE YOU TO PICK UP YOUR SEASON PASS CARD ON A WEEKDAY. If picking up on a weekend, please expect significantly longer wait times (potentially outdoors) this season due to COVID-19 social distancing restrictions. When arriving at the ski area to pick up your pass card, please come to the inside guest services windows for assistance.
Photo Upload Instructions: Upload a new photo for your pass card (CLICK HERE for instructions) If you already have a current photo uploaded in your guest record, there is no need to upload a new photo. Make sure the pass photo is a clear shot of the pass holders head. Do not wear a hat, helmet, mask, goggles, sunglasses etc in this photo.
It's very important to follow these steps, or you could experience significant delays in being able to use your season pass this spring.
If you need help, send us an email at email@example.com and our staff will contact you to offer assistance.